Contact Us

We value your feedback. If you encounter any issues or have suggestions while using our services, please reach out to us through the following channels.

1. Customer Support Email (Primary Channel)

Email: support@getstarwords.com

Matters handled: Order & payment issues, refund requests, privacy & data-related requests, business cooperation inquiries

Response time: We will reply to your email within 48 hours

2. Telegram Assistance (Secondary Channel for Technical Issues)

If you experience urgent technical access problems (e.g., page not refreshing after payment), you may receive faster assistance through our Telegram channel:

t.me/starprophecy_support

Please note:

• This channel is for urgent technical access issues only

• Formal matters such as refunds, complaints, or data requests must be submitted via email to ensure proper documentation and handling

• We do not provide interpretation, consultation, or advice regarding report content