Legal disclaimer: all website pages, reports, and Telegram replies are AI-generated entertainment material for recreational and general informational use only. They do not create any professional advisory relationship and must not be used as the sole basis for important decisions.
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Refund Policy

This policy explains how refunds are handled for digital AI-generated entertainment products.

1. Digital Product Rule

Our products are digital, customized, and generated on demand after order confirmation.

Once a report has been generated or delivery has been initiated, the order is generally non-refundable.

2. Before Generation

If payment fails or the order is not generated, no fulfillment occurs.

If a duplicate payment or obvious processing error occurs before fulfillment, please contact support for review.

3. Exceptional Review

We may review exceptional cases involving duplicate charges, technical failure to deliver, or processor-side anomalies.

Refund review does not apply to dissatisfaction with entertainment content, disagreement with interpretation style, or change of mind after generation.

4. Contact

For refund-related support, contact support@getstarwords.com with your order token and transaction reference.